Mercer

Creating a unifying ESG value proposition across 3 business divisions

The Challenge

Despite being a recognised leader in sustainable investment services, Mercer was struggling to articulate how their Health and Career practice areas connected to Environment, Social and Governance (ESG) principles. Operating across three relatively siloed businesses, they lacked an overarching value proposition that could effectively communicate their ESG capabilities to prospective clients.

An ESG framework helps investors and stakeholders understand how a company manages risks and opportunities related to its environmental footprint, social respoinsibility, and ethical governance practices.

The project objectives were clear:  Arrive at a compelling ESG value proposition covering all three Mercer businesses - Health, Wealth & Career that is articulated in a way that maximises sales to potential customers, while achieving company-wide buy-in from the teams who would be selling it.

Cognosis won the project over several other ESG-specialised consultancies specifically because of our value proposition development expertise and our proven process-driven methodology. 

Our Approach

Despite being a recognised leader in sustainable investment services, Mercer was struggling to articulate how their Health and Career practice areas connected to Environment, Social and Governance (ESG) principles. Operating across three relatively siloed businesses, they lacked an overarching value proposition that could effectively communicate their ESG capabilities to prospective clients.

An ESG framework helps investors and stakeholders understand how a company manages risks and opportunities related to its environmental footprint, social respoinsibility, and ethical governance practices.

The project objectives were clear:  Arrive at a compelling ESG value proposition covering all three Mercer businesses - Health, Wealth & Career that is articulated in a way that maximises sales to potential customers, while achieving company-wide buy-in from the teams who would be selling it.

Cognosis won the project over several other ESG-specialised consultancies specifically because of our value proposition development expertise and our proven process-driven methodology. 

Cognosis delivered exactly what we needed - a clear, compelling ESG value proposition that works across all our business areas. Their neutral perspective and process-driven approach helped us see opportunities we'd been missing.

Global Head of ESG

The Impact

Despite being a recognised leader in sustainable investment services, Mercer was struggling to articulate how their Health and Career practice areas connected to Environment, Social and Governance (ESG) principles. Operating across three relatively siloed businesses, they lacked an overarching value proposition that could effectively communicate their ESG capabilities to prospective clients.

An ESG framework helps investors and stakeholders understand how a company manages risks and opportunities related to its environmental footprint, social respoinsibility, and ethical governance practices.

The project objectives were clear:  Arrive at a compelling ESG value proposition covering all three Mercer businesses - Health, Wealth & Career that is articulated in a way that maximises sales to potential customers, while achieving company-wide buy-in from the teams who would be selling it.

Cognosis won the project over several other ESG-specialised consultancies specifically because of our value proposition development expertise and our proven process-driven methodology. 

Founded in 1945 and headquartered in New York City, Mercer is a global consulting firm and a wholly-owned subsidiary of Marsh McLennan.

They specialise in human resources, health & benefits, investments, retirement, workforce and M&A advisory services.

Mercer employs around 20,000–25,000 people across over 130 countries

www.mercer.com

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